Artificial intelligence
AI agents that talk like your best advisor.
They answer calls and chats 24/7 with a natural voice, understand what the customer needs, resolve it and, when needed, hand off to a person with full context. Connected to your number, phone system and CRM.
Pick a case and see how it’s solved:
Live actions
In simple termsAn AI agent answers like your best advisor, at any hour, and passes you the tough cases.
What is an AI agent?
It’s a virtual assistant that talks and writes like a person. It answers your company’s calls and chats with a natural voice, understands what the customer needs even when they say it in their own words, and resolves it: books an appointment, checks an order status, sends a payment reminder or takes an order.
It doesn’t replace your team, it frees them up. AI handles the repetitive work, which is usually most calls, and when a case needs a person it tells the advisor who the customer is and what they need before passing the call. Nobody has to repeat anything.
What makes ours different is that it lives inside your operation: we give it the number, connect it to your phone system so it transfers to real extensions, and link it to your CRM, your calendar and your WhatsApp. We design it with you, train it on your information, test it with hundreds of conversations and measure its results every month.
What your business gains
- Service 24 hours a day, every day
- No missed calls at peak hours
- Appointments, payments and orders with no human involvement
- Several languages without hiring more people
- Transcription and summary of 100% of calls
How it works
How your agent thinks on every call.
Listens
Turns speech into text instantly and handles interruptions like a person.
Understands
Detects intent and checks the customer’s history in your CRM.
Resolves
Books, checks status, collects, takes orders and sends confirmations.
Transfers
If the case is complex, it briefs the advisor before connecting.
Records
Saves transcript, summary and outcome, and triggers follow-up.
Capabilities
Everything a real agent needs.
Natural voices
Realistic voices with local accents, or your own brand voice.
Many languages
Serves in Spanish, English, Portuguese and more, with no per-language teams.
Inbound and outbound
Takes calls and runs campaigns with retries, schedules and voicemail detection.
Voice and chat
The same agent on phone, WhatsApp, web chat and SMS.
Navigates IVR menus
Presses options and extensions to reach the right department.
Connected to your systems
CRM, calendar, knowledge base and APIs: reads and writes data live.
Live monitoring
Listen to any call and take over if you need to.
Every call analyzed
Transcript, summary, sentiment and outcomes to review 100% of calls.
Tested before launch
We simulate hundreds of conversations so the agent launches fine-tuned.
Protected data
Masks sensitive data, role-based permissions and clear rules on what it can say.
AI + people
AI handles the routine. Your team, what matters.
When a call needs a person, the agent tells the advisor who the customer is and what they need before connecting. No one has to repeat anything.
Brief for Laura · Sales
- 25-person company in Medellín
- Wants to port 3 mobile numbers
- High intent · Budget approved
Use cases
Put AI to work where it costs you most.
Our advantage
We give you the number your company needs, the phone system and the AI, all under one roof.
We give you the number and AI answers it
We give you a new mobile number, or bring over the one your customers already know, and AI answers it.
Connects to your PBX
AI lives inside your PBX or call center: it transfers to real extensions and queues.
Also on WhatsApp
The same agent answers WhatsApp chats and calls using your knowledge base.
Implementation
Your agent, ready in four steps.
- 1We design
We define with you what the agent handles and when it hands off.
- 2We train
We load your information: products, prices, policies and FAQs.
- 3We test
We simulate real conversations and fine-tune until it sounds like your company.
- 4We launch and measure
We connect it to your number and review results to improve it every month.
AI for social media
We also create your social content with AI.
Posts, carousels and videos in your brand voice, a content calendar and an approval flow. Its own page is coming soon.
FAQ about artificial intelligence
What can an AI agent do for my business?
Answer calls and chats, respond to FAQs, book appointments, send payment reminders, take orders, qualify leads and hand complex cases to a person with full context.
Does it sound like a robot?
No. It uses realistic voices with a local accent or your brand’s own voice, and handles interruptions like a person.
What languages does it speak?
In Spanish, English, Portuguese and more, without needing a team for each language.
What if the customer needs to talk to a person?
The agent briefs the advisor on the case and transfers the call to a real extension on your phone system. The customer doesn’t have to repeat anything.
Does it connect to my systems?
Yes: CRM, calendar, knowledge base and other platforms via API, to read and write data live.
How long does it take to be ready?
We work in four steps: we design with you what it will solve, train it on your information, test it with real conversations and launch it while measuring results.
Other services for your business
Let’s talk about your business.
Tell us how your customers reach you today and we’ll send you a free proposal, in plain language with no fine print.