Small business
A single number that’s never busy, rings on several mobiles and has WhatsApp, so you stop relying on the owner’s personal mobile.
Who it’s forWho is it for?
Who is 19 80 TIC Cloud for?
For any company that makes or receives calls and doesn’t want to lose customers to a busy phone, an unanswered chat or a number no one manages.
Let me explainFrom small business owners to call center directors: what each one gains with 19 80 TIC Cloud.
Explained simply
Built for people who talk to customers every day
We work only with businesses, of all sizes. From the neighborhood shop that answers everything on the owner’s mobile today, to the call center with hundreds of agents. What they have in common is that customers reach them by phone or WhatsApp, and every missed call is a sale, an appointment or a payment walking away.
In a company, no single person decides. The owner thinks about not losing customers, the sales manager about selling more, the customer service lead about no one waiting, IT about everything working without headaches, and finance about how much is saved. Below we explain what each one struggles with and what they gain with us, so you can find your case.
We’ve been installing phone systems since 2010, IP telephony integrators since 2017 and a mobile virtual network operator (MVNO) since 2020, partnered with Suma Móvil. More than 3,000 companies trust us. That track record lets us speak the language of the owner who wants something simple and also that of the engineer asking about SIP trunks, network capacity or CRM integration.
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Use cases
For companies of every size
Mid-size company
A cloud PBX with extensions, an options menu and recording, connecting several locations and people working from home.
Large enterprise
Many numbers, several cities and countries, integration with your systems and reports to manage service across the whole organization.
Call center or BPO
High-capacity routes, an omnichannel platform with a dialer, live monitoring and AI, with support straight from the carrier.
Integrator or channel partner
Tech companies that resell our numbers and services to their own customers, with carrier-grade technical backing.
A normal day
The same company, five perspectives
Picture an elevator maintenance company with 40 employees considering a change of phone service. The owner wants no building left without an answer in an emergency. The sales manager asks to record quote calls. The customer service lead wants to see how many calls are missed at night. IT doesn’t want any more servers in the office. And finance compares the current bill. A single solution, with a mobile number, a cloud phone system and an overnight AI agent, answers all five.
What you’d use
The tools that work for you
Virtual mobile numberThe starting point for almost everyone: a business mobile number that takes many calls at once.PBX and call centerFor companies that need to organize calls across areas, locations and people.WhatsApp and chatFor teams that serve customers on WhatsApp and social media.Call center platformFor contact center operations with agents, campaigns and supervisors.Artificial intelligenceFor those who want to provide 24/7 service without growing the team at the same rate.
Decision-maker
What each person on the team gains
Business owner or entrepreneur
Stops answering everything on their personal mobile and stops losing customers over calls they couldn’t get to.
General manager
Look professional and get clear reports on how customers are served across the company.
Sales manager
No prospect finds the line busy, and every sales call is recorded to improve the pitch.
Customer service manager
See how long customers wait and how many calls are lost, and split the load between your team and the AI.
IT manager
Gets rid of office hardware and servers, manages everything in the cloud and gets technical support directly from the carrier.
Finance manager or CFO
Cut phone and staffing costs during slow hours, with a clear bill and no hardware investment.
We answer your questions
Frequently asked questions
Is my business too small for this?
No. Many customers start with a single mobile number that rings on two or three mobiles and has WhatsApp. As they grow, they add features.
Do you serve individuals?
No. We work only with businesses (B2B), from registered startups to large companies and call centers.
Do I need an IT department to use it?
No. We set it up with you and it’s managed from a simple web platform. If you have an IT team, they’ll have access to the advanced options.
Can I resell your services?
Yes. We work with integrators and channel partners who offer our numbers and platforms to their own customers. Write to us and we’ll explain how it works.
Who in my company should request the consultation?
Anyone who feels the problem: the owner, the sales manager, the customer service lead or IT. In the consultation we review the case with everyone who needs to decide.
We’re ready
Let’s talk about your business.
Tell us how your customers reach you today and we’ll send you a free proposal, in plain language with no fine print.