About us
Since 2010, connecting businesses.
We are a mobile virtual network operator in Colombia and IP telephony integrators. We design how your business communicates: from the number your customers dial to the AI that answers them.
Hi, we’re the 19 80 TIC Cloud team.
We are a Colombian company that helps other businesses communicate better with their customers. We started in 2010 installing phone systems and cabling in offices; in 2017 we specialized in internet telephony, and in 2020 we became a mobile virtual network operator, partnered with Suma Móvil.
That means we have our own mobile numbers and our own network. That’s why we can give your business a number that takes hundreds of calls at once, connect it to your phone system, WhatsApp and AI, and support you directly when you need help, with no middlemen. Today we serve more than 3,000 businesses and have carried more than 100 million minutes.
Our story
Fifteen years building the network.
Born with Asterisk
Phone systems, structured cabling and office modernization for businesses.
VoIP integrators
We specialized in IP telephony: Kamailio, RTPengine, SIP trunks and call centers.
We became a carrier
Mobile virtual operator partnered with Suma Móvil, so every company can have a single inbound number.
Connected with Ecuador
Interconnection for inbound and outbound calls, Ecuadorian numbers and customers in Ecuador.
Voice, WhatsApp and AI
We connect voice AI and WhatsApp calls to phone systems and call centers.
We started out installing phone systems. Today we connect AI to your company’s number.
See how it works →Why we are a carrier
One number for your whole business.
Your mobile number becomes the company’s inbound number: it takes calls on your PBX, your call center or your AI, and it’s the same one on WhatsApp. If you already have one, we bring it over.
Before
- Several landline and PBX numbers so people can reach you
- Physical phone system, hardware and maintenance
- The company WhatsApp separate from the phone line
- Costs that grow with every site and every number
With your virtualized line
- A single mobile number as your company’s front door
- Cloud phone system, no hardware
- Calls and WhatsApp on the same number
- Lower costs, and porting if you already have a number
Your number doesn’t change. We handle all the paperwork with your current carrier and your customers keep calling you just like always.
Number porting, step by step
- 1Send us the documents
Signed request letter, invoice or certificate from your current carrier, holder’s ID, tax ID (RUT) and chamber of commerce certificate.
- 2We handle the transfer
We run the standard porting process with your current carrier. No queues or paperwork for you.
- 3Your number lands in the cloud
It’s the same number your customers already know, now on our network.
- 4Connect it to anything
Your PBX, your call center, your AI agent or WhatsApp.
International reach
Connected to the world.
- Colombia +57We are the carrier: mobile and landline numbers, porting and outbound routes.
- Ecuador +593Inbound and outbound interconnection since 2022, local numbers and customers.
- Peru +51Inbound and outbound calls, and Peruvian numbers.
- United States +1Direct connection for calls with the United States.
- +90 countries Numbers in more than 90 countries and calls to any destination.
Connecting Colombia with the world
How it’s built
Everything under one roof.
We operate the mobile network and telephony, and add expert AI partners. One accountable provider, from the network to the apps your team uses.
What we do
End-to-end expertise.
Phone systems
Cloud or on-site PBX, with extensions and recording.
Outbound routes
Capacity for call centers that dial at scale.
IVR
Voice menus that route every call to the right place.
Bulk audio and SMS
Voice and text campaigns to thousands of people.
Artificial intelligence
Agents that answer calls and chats, with expert partners.
QT Just in time
Omnichannel chat: the right answer, at the right moment.
QTbrain CRM and ERP
Company-wide traceability in one platform.
WhatsApp calls
We connect WhatsApp calls to your phone system or call center.
Cabling and offices
Structured cabling and modernization projects.
- Asterisk
- Kamailio
- RTPengine
- SIP
- WebRTC
- WhatsApp API
How we work
The product adapts to your business. Not the other way around.
Every project is consultative: first we understand your operation, then we design the solution.
- 1We listen
How your customers reach you today and where they get lost.
- 2We design
The tailored solution: numbers, PBX, chat and AI.
- 3We implement
Without stopping your operation, with porting if you need it.
- 4We support
Direct support from the carrier, not a middleman.
Channels
We grow with our partners.
In Colombia, IP telephony companies, AI integrators and AI service companies use our network to serve their own customers.
Current partnerships
Frequently asked questions
Since when have you been a mobile virtual network operator?
Since 2020 we have operated as an MVNO in Colombia, on the network of our partner Suma Móvil. Before that, from 2010 we installed phone systems, and since 2017 we have been IP telephony integrators.
Which countries do you have interconnection with?
We have direct interconnection in Colombia, Ecuador (since 2022) and Peru, a direct connection with the United States, numbers in more than 90 countries and calls to any destination in the world.
Where are you located?
In Bogotá, Carrera 16 # 79-86. We serve businesses throughout Colombia, Ecuador, Peru and other countries.
What is a mobile virtual network operator (MVNO)?
It’s a carrier that provides mobile services over another carrier’s network. With us, your business gets +57 mobile numbers that ring on your cloud phone system, your call center, your AI agent and WhatsApp.
Can I bring my current number?
Yes. We handle the porting: you send us the signed letter, your current carrier’s invoice or certificate, the holder’s ID, the tax ID (RUT) and the chamber of commerce certificate, and we take care of all the paperwork. The number doesn’t change.
Can I sell your services to my customers?
Yes. We have a partner program for IP telephony companies, integrators and AI service companies.
Let’s talk about your business.
Tell us how your customers reach you today and we’ll send you a free proposal, in plain language with no fine print.