January sign-ups
New Year’s resolution season floods the line; the number takes several calls at once and passes them to sales.
For your industryGyms and sports centers
Virtual phone number for gyms and sports centers
January sign-ups, class bookings, membership renewals: a number that handles all of it without the trainer putting down the weights.
Let me explainSign-ups, classes and memberships handled without the trainer putting down the weights.
Explained simply
Why a virtual number for gyms and sports centers?
At a gym, calls follow very clear seasons. In January everyone wants to sign up, and before the mid-year vacation come the people who want to get in shape. Every day, the busiest hours are 5 to 8 a.m. and 5 to 9 p.m., just when the front desk is packed with people coming in and the trainer is correcting someone’s squat. At those times, the gym’s calls and messages pile up unanswered.
A virtual number from 19 80 TIC Cloud takes several calls at once on a +57 3xx mobile or landline number, and routes them to the front desk, sales and the manager. Callers asking about plans press one option and talk to sales; those wanting to book a spinning or yoga spot press another. If your gym already has a well-known number, you bring it over by porting and nobody has to learn a new one.
The most useful thing for a gym is usually follow-up. With SMS or voice calls you can let members know their membership is about to expire, and they press a key to get a call back to renew. With an AI agent you can answer questions about hours and plans at any time, even at 10 p.m., when lots of people decide tomorrow is the day they start. And if you have several locations or courts, everything is managed from one platform.
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Use cases
What it solves for gyms and sports centers
Class booking
Spinning, yoga, functional training or dance: the AI agent or WhatsApp takes the booking and lets people know if the class is full.
Upcoming membership fee notice
An SMS or voice message reminds members of the payment date and lets them request a renewal call with one key.
Invite inactive members back
A messaging campaign invites back members who didn’t renew, sent only to those who agreed to receive communications.
Court bookings
At sports centers with 5-a-side soccer or padel courts, customers book their time by phone or WhatsApp without depending on the manager to answer.
A normal day
First week of January at a gym
Picture a gym in Ibagué with 600 members. It’s January 8, 6:30 p.m.: the front desk is packed and 40 calls come in within an hour from people asking about plans. The voice menu sends prospects to the sales advisor; when he’s busy, the AI agent explains the monthly, quarterly and annual plans and takes down the name and phone number so the advisor can call the next day. At the same time, 80 members with overdue fees get an SMS and 15 press 1 to get a call about renewing.
What you’d use
The tools that work for you
Virtual mobile numberA number that doesn’t get overloaded in January or during the morning and evening rush.Artificial intelligenceAnswer questions about schedules and plans and book class spots at any time of day.SMS and audioMembership renewal reminders and campaigns to bring inactive members back.WhatsApp and chatBookings and replies to members from a shared gym inbox.QTbrain CRM and ERPQTbrain organizes prospects asking about plans so the sales team can follow up.
Decision-maker
What each person on the team gains
Gym owner or manager
Turns more prospects into members and renews more memberships without growing payroll.
Sales advisor
Get pre-qualified prospects, with name and phone number, ready to complete enrollment.
Class coordinator
Manage each class’s spots and stop wrestling with paper lists and scattered messages.
We answer your questions
FAQ: gyms and sports centers
Can I remind members that their monthly fee is due?
Yes, with bulk SMS or voice-message calls a few days before the due date. Members can press a key to request a call and renew.
How does AI class booking work?
The agent is set up with each class’s schedule and spots. When someone calls or writes, it tells them which spots are left, books theirs and lets them know if the class is already full.
What happens in January, when everyone calls at once?
The number takes as many calls at once as your plan allows, from 2 to hundreds. If all agents are busy, the AI agent answers and takes the details to call back.
Does it work for a sports center with courts?
Yes. Soccer, padel or tennis court bookings can be taken by phone, WhatsApp or the AI agent. That way the manager doesn’t have to answer every request.
Can I have a single number for several locations?
Yes. A menu asks which branch the caller wants and transfers the call there. You can also have a different number for each branch if you prefer.
We also work with
Other industries we serve
We’re ready
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