Call distribution among advisors
Prospect calls are assigned by rotation or by area, so no agent hogs all the customers and none goes unattended.
For your industryReal estate agencies
Virtual phone number for real estate agencies: every call from a listing reaches an agent
One number for your ads, listing sites and billboards that distributes calls among agents, books viewings and separates prospects, owners and tenants.
Let me explainEvery call from a “For rent” sign is a potential deal.
Explained simply
Why a virtual number for real estate agencies?
At a real estate agency, business starts with a call. Someone sees a “For rent” sign on an apartment, a listing on a portal or a social media post, and dials. If they get voicemail or the mobile of an agent who’s showing another property, that prospect keeps looking and calls the next listing. The same line also gets tenants reporting damage, owners asking about their payment and people asking about requirements.
With a 19 80 TIC Cloud virtual number, your real estate agency gets a +57 3xx mobile number or a local landline number that takes many calls at once and distributes them among your agents by rotation, area or property type. Agents answer from their mobile, at the office or at a viewing, and the customer sees the company number. If an agent leaves, customers keep calling the agency’s number, not the personal mobile of the person who left.
You can use a different number on each listing site or billboard to see where calls come from and which ads work best. An AI agent answers at night and on weekends, asks about budget, area and number of bedrooms, and books the viewing. Calls can be recorded to review how each prospect is handled and to train new agents.
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Use cases
What it solves for real estate agencies
A number per listing site or billboard
Each advertising channel has its own number, and the report shows how many calls each one generated.
After-hours visit scheduling
On a Sunday night, an AI agent takes the prospect’s details and schedules the apartment viewing for Monday.
Line for tenants and repairs
A menu option takes damage reports like leaks or electrical faults and sends them to maintenance.
Owner service
Owners check the status of their rent payment or their property listing without interrupting the sales team.
A normal day
Viewing Saturday at a mid-sized real estate agency
Picture a Saturday at 11 a.m. All four agents are showing apartments and the office is closed. In two hours, eighteen calls come in to the number on the signs. The system distributes them among available agents and, when they’re all busy, the AI agent answers and asks which property caught their eye, their budget and when they can visit. By 2 p.m., each agent has a list of prospects with names and viewing times. A tenant who reported a leak was logged for maintenance.
What you’d use
The tools that work for you
PBX and call centerDistribute calls among agents, record conversations and see which ad’s number brings in the most prospects.Virtual mobile numberProvides several mobile numbers for listing sites and billboards, which agents answer from their mobile showing the company number.Artificial intelligenceAnswers prospects at night and on weekends, filters by budget and area, and books viewings.WhatsApp and chatSend property photos, videos and locations on WhatsApp from an inbox shared by the whole sales team.QTbrain CRM and ERPQTbrain keeps each prospect’s history, calls and visits so you can follow up until the deal closes.
Decision-maker
What each person on the team gains
Real estate agency manager or owner
Doesn’t lose deals to unanswered calls and keeps customers when an agent leaves the company.
Sales director
See which listing site or billboard drives the most calls and distribute prospects fairly among agents.
Real estate agent
Get prospects already filtered by budget and area, and answer from your mobile without giving out your personal number.
We answer your questions
FAQ: real estate agencies
Can I see how many calls each real estate site brings in?
Yes. If you use a different number on each listing site, social network or billboard, the report shows how many calls each one generated, so you invest in the advertising that actually works.
If an advisor quits, do they take the customers with them?
Customers call the agency’s number, not the agent’s mobile. When someone leaves, you simply deactivate their extension and calls keep reaching the rest of the team.
Can agents answer while out and about?
Yes. Each agent has an app on their mobile to make and receive calls with the company number, whether at the office, on a visit or in the car.
Can the AI give rental prices and requirements?
Yes, using the information you load, such as rent, building fees and the documents you require. For negotiations or special cases, it transfers the call to an agent.
Can I separate tenant calls from new customer calls?
Yes. A voice menu separates prospects, tenants and owners, and each group reaches the right person or department.
We also work with
Other industries we serve
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