Direct emergency option
If a pet has been poisoned or hit by a car, the owner presses an option and the call rings on the on-call vet’s mobile.
For your industryVet clinics
Virtual phone number for vet clinics: care for every pet, even when everyone calls at once
A line that separates emergencies, consultations, bathing and grooming, and reminds owners about vaccinations without your team calling one by one.
Let me explainMake sure a pet owner with an emergency always finds someone to answer.
Explained simply
Why a virtual number for vet clinics?
At a vet clinic, everything happens in the same hour: a dog arrives vomiting, a cat is waiting for its vaccine, the groomer is bathing three pets and the receptionist is ringing up a bag of pet food. In the middle of all that, the phone rings. It could be someone who wants to book grooming for Saturday, or a worried owner whose dog ate something it shouldn’t have. Both calls matter, but they’re not equally urgent.
With a 19 80 TIC Cloud virtual number, your vet clinic gets a +57 3xx mobile number or a local landline number that takes several calls at once and asks callers what they need. Anyone who presses the emergency option goes straight to the vet on duty; anyone wanting a grooming, vaccine or general checkup appointment waits in line or is helped by an AI agent that books within your hours. That way no call rings unanswered.
Pet owners forget dates: the vaccine booster, deworming every three months, the checkup after surgery. An SMS or short voice message can remind them days ahead and let them confirm with a key press. Your customers can also send photos of a wound or the vaccination card on WhatsApp, and your whole team sees them in the same inbox.
virtual phone number for vet clinicbook vet appointments by phoneveterinary emergency linepet vaccination remindersWhatsApp for vet clinics
Use cases
What it solves for vet clinics
Grooming and bath scheduling
An AI agent books the grooming appointment based on the pet’s size and the day’s open slots.
Vaccination reminder
A message arrives before the annual booster or deworming, and the owner confirms the appointment with one key.
Post-surgery follow-up
After a spay or neuter, the team receives photos on WhatsApp to check on the wound without the owner having to travel.
Pet food orders
Regular customers order their bag of pet food on WhatsApp or by phone and the order is logged for delivery.
A normal day
Saturday morning at a vet clinic
Picture a Saturday at 9 a.m., the busiest day for grooming. The receptionist is ringing up a sale and the vet is in a consultation. Five calls come in almost at once. Three are to book a bath: the AI agent asks the dog’s breed and size and assigns an afternoon slot. One is a woman asking if her cat can eat yet after surgery: she waits in line and the assistant helps her. The last is an owner whose puppy ate chocolate: he presses the emergency option and is talking to the vet within seconds.
What you’d use
The tools that work for you
PBX and call centerSeparate emergencies, appointments and grooming with a voice menu, and forward nighttime emergencies to the on-call vet.Artificial intelligenceBook grooming, vaccines and checkups at any hour, and always leave emergencies to a person.SMS and audioRemind owners of vaccinations, deworming and checkups with keypress confirmation.WhatsApp and chatReceive pet photos, vaccination cards and food orders in an inbox shared by the whole team.
Decision-maker
What each person on the team gains
Veterinarian and owner
Get only real emergencies on your mobile and let everything else be scheduled without interrupting appointments.
Clinic manager
Fills the grooming and vaccination schedule and reduces no-shows.
Receptionist
Stops calling one by one to remind owners about vaccines and has time for whoever is at the counter.
We answer your questions
FAQ: vet clinics
Can I get nighttime emergencies on my mobile?
Yes. After hours, the emergency option can ring on the on-call vet’s mobile, while other calls hear a message with your hours or are handled by the AI agent.
How does the AI know how much time to set aside for each bath?
You set simple rules, such as how long a small, medium or large dog takes. With that information it assigns slots without double-booking two pets in the same space.
Are vaccination reminders sent automatically?
Yes, based on your list of pets and dates. The owner gets the message and can confirm or request a call with one key.
I have a vet clinic and a pet store. Can I separate the calls?
Yes. The menu can have one option for the clinic and another for the store or food orders, each with its own team and hours.
Can I keep using my usual number?
Yes. With porting you bring the number your customers already have saved as their vet’s, and it keeps working the same, with more capacity.
We’re ready
Let’s talk about your business.
Tell us how your customers reach you today and we’ll send you a free proposal, in plain language with no fine print.