Number per project
Each billboard and each project has its own number, so you know how many prospects come from the north development and how many from the savanna one.
For your industryConstruction companies
Virtual phone number for construction companies: sales office, job site and after-sales on one line
Connect the office, sales offices and job sites with one number, so buyers, suppliers and site managers always reach the right person.
Let me explainFrom the sales office to the job site, everyone connected with one number.
Explained simply
Why a virtual number for construction companies?
A construction company has its people spread out: the head office, one or more sales offices at the projects, engineers and site managers on site, and an after-sales team serving those who have already received their homes. Everyone uses their personal mobile and customers end up with five different numbers. When a buyer calls to ask about progress on their apartment, nobody knows who to pass the call to.
With a 19 80 TIC Cloud virtual number, your construction company gets a main line, a +57 3xx mobile or a local landline by city, with a menu for sales, receivables, after-sales, purchasing and suppliers. Each person has an extension that rings on their mobile, whether they’re in the sales office, on site wearing a hard hat or at the office. Each project can have its own number on its billboards to measure how many prospects each one brings in.
The sales office isn’t always open, but prospects call at any hour after seeing a billboard or an ad. An AI agent can answer, explain floor areas, starting prices and the payment options you define, and book a visit to the model apartment. And for those who have already bought, an SMS or voice message can announce delivery dates and deed-signing appointments or remind them of reservation installments.
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Use cases
What it solves for construction companies
Sales office always available
If the agents are busy with visitors at the model apartment, the call goes to another agent or to an AI agent that books the appointment.
Engineers reachable on site
Concrete, steel or machinery suppliers call the site manager’s extension and he answers on his mobile, even from the top floor.
After-sales line
Owners report cracks, damp or warranty claims through a dedicated option, and the case is logged with the call recording.
Buyer notices
An SMS or voice message tells all buyers in a tower the handover or deed-signing date, with keypress confirmation.
A normal day
Launch weekend for a housing project
For example, the construction company launches an apartment project and puts up billboards with their own number. On Saturday, more than eighty calls come in. The ones the sales office agents can’t get to are answered by the AI agent, which explains the available floor plans and books visits for Sunday. Meanwhile, the site manager on another project gets a call on his mobile from the concrete supplier, who dialed the main line and chose purchasing. On Monday, the sales manager reviews how many prospects each billboard brought in.
What you’d use
The tools that work for you
PBX and call centerConnect the office, sales offices and job sites with extensions on mobiles, a menu by department and recording of after-sales calls.Virtual mobile numberProvides a number for every project and billboard, with capacity for many calls during launches.Artificial intelligenceAnswers prospects when the sales office is closed, explains the project and books a visit to the model apartment.SMS and audioNotify buyers of delivery dates, deed signings and reservation installments, in compliance with Ley 2300 de 2023.QTbrain CRM and ERPQTbrain logs every prospect and buyer with their calls, so you can follow up from the first visit to handover.
Decision-maker
What each person on the team gains
General manager
Have the whole company under one number, without relying on each employee’s personal mobile.
Sales manager
Measures how many prospects each project and billboard brings in, and doesn’t lose calls during launches.
Construction or after-sales director
Receive calls from suppliers and owners on your mobile, with a log of every warranty report.
We answer your questions
FAQ: construction companies
Can I have a different number for each project?
Yes. Each project, sales office or billboard can have its own number, all managed from the same platform with separate reports.
Can engineers answer from the job site?
Yes. Each engineer’s or site manager’s extension rings in an app on their mobile, so they can be reached even when they’re far from the office.
Does it work for after-sales complaints?
Yes. A menu option leads to the after-sales team, calls can be recorded, and the case can be logged in QTbrain to follow up until it’s closed.
What happens to the number when a project ends?
You can reuse it for the next project, redirect it to the main line or cancel it. That way there are no stray numbers nobody answers.
Can I serve buyers who live abroad?
Yes. 19 80 TIC Cloud provides local numbers in the United States, Spain and other countries, so Colombians abroad can call your sales office for the price of a local call.
We’re ready
Let’s talk about your business.
Tell us how your customers reach you today and we’ll send you a free proposal, in plain language with no fine print.