Treatment rooms without interruptions
Calls go to the front desk or the AI agent, never to the mobile of the therapist who is with a client.
For your industrySpa, beauty and nails
Virtual phone number for spas, beauty centers and nail salons
Don’t let the phone interrupt a massage or a facial: a number that books, confirms and answers while you work.
Let me explainDon’t let the phone interrupt a massage: book and confirm appointments while you work.
Explained simply
Why a virtual number for spas, beauty and nail salons?
At a spa or beauty center, silence is part of the service. No one wants to hear a phone ringing in the treatment room during a relaxing massage, a facial or a hair removal session. But you also don’t want to leave unanswered the person calling about a birthday package, the price of semi-permanent nails or whether there’s a slot for a body contouring treatment on Thursday. That’s the challenge: serving the people inside well without losing the people calling.
With a 19 80 TIC Cloud virtual number, calls don’t have to reach the treatment room. They can ring at the front desk or on the manager’s mobile, and if no one is free, an AI agent answers in a friendly voice, explains the services and how long each treatment takes, and books the appointment. It’s a +57 3xx mobile number or a local landline number, and if you already have a well-known number you bring it over with number porting.
Many beauty treatments work in sessions: ten laser sessions, a radiofrequency plan, a nail touch-up every three weeks. With SMS or voice calls you can remind each client of their next session and ask them to confirm with a key press. And on WhatsApp and Instagram, from a shared inbox, you reply to nail design photos, send the price list and share aftercare instructions after each treatment.
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Use cases
What it solves for spas, beauty and nail salons
Multi-session plans
Automatic reminders for the next session so clients don’t drop their treatment halfway.
Nail designs via Instagram and WhatsApp
Reference photos and questions land in one inbox, and anyone on the team can reply and book.
Packages for special dates
For Mother’s Day or Amor y Amistad, an SMS or WhatsApp campaign announces the packages to people who agreed to receive messages.
Aftercare instructions
A message sends aftercare instructions after a peel or hair removal, and any questions are answered by chat.
A normal day
Mother’s Day week at a spa
For example, a spa in Pereira with three treatment rooms and a nail salon. It’s the week before Mother’s Day and calls triple: everyone wants to give a massage with a manicure. The three therapists are in treatment rooms and the receptionist is ringing up a client. The AI agent answers, explains the two available packages, offers the open Saturday slots and books under the caller’s name. Meanwhile, nail design photos arrive in the WhatsApp inbox and the manicurist replies between clients. No phone rang in any treatment room.
What you’d use
The tools that work for you
Artificial intelligenceAnswers in a calm voice, explains treatments and books appointments without interrupting the treatment room.WhatsApp and chatWhatsApp, Instagram and Facebook in one inbox to answer photos, prices and appointments.SMS and audioReminders for every session with keypress confirmation, so treatment plans get completed.Virtual mobile numberThe business’s own number that takes several calls at once, even in the weeks around special occasions.QTbrain CRM and ERPQTbrain keeps each customer’s history, treatments and calls in one place.
Decision-maker
What each person on the team gains
Spa or beauty center management
Book more treatments and packages without hiring extra staff just to answer the phone.
Front desk
Handle calls, WhatsApp and Instagram from one screen and stop jumping between apps.
Therapists and manicurists
Work without interruptions and find appointments already confirmed, with fewer no-shows.
We answer your questions
FAQ: spas, beauty and nail salons
Can the AI agent explain my treatments?
Yes. It’s set up with your services, their duration, prices and pre-visit instructions, like arriving with clean skin. If the question is medical or very specific, it transfers the call to a team member.
Can I remind clients of the sessions left in their plan?
Yes. You can schedule reminders by SMS, voice-message call or WhatsApp before each session, and the client confirms or reschedules. That makes it easier for them to finish the full treatment.
Can I keep calls from ringing in the treatment room?
Yes. You decide which mobiles or computers the number rings on and at what times. The treatment room stays quiet and calls are handled by the front desk or the AI agent.
Can I handle Instagram and WhatsApp from the same place?
Yes. The omnichannel inbox brings together WhatsApp, Instagram, Facebook and your website chat. Several team members can reply without sharing one phone.
Can I send promotions for special occasions?
Yes, to customers who agreed to receive messages from your business. The platform helps you respect the hours and consent required by Ley 2300 de 2023.
We’re ready
Let’s talk about your business.
Tell us how your customers reach you today and we’ll send you a free proposal, in plain language with no fine print.